What is the payment method?
* VISA or MasterCard credit cards
* EFT (electronic funds transfer). Simply call to speak with our friendly Customer Service Team on 1300 784 661 to obtain the details of where you can securely transfer the purchase balance.
Can I authorize my order to be left if I’m not home?
Absolutely. Just be sure the delivery address is a safe and secure location, then you can select ‘I authorize the parcel to be left at the delivery address without signature’. By selecting this authority you are releasing Activeskin of all responsibility for the goods arriving safely to you.
I’ve just made a mistake on my order, how do I change it?
Not a worry, it happens! Call their friendly Client Care Gurus on 1300 784 661 as soon as you can… they will try their hardest to catch your order before it is processed by their Warehouse Wonder Women.
Do you offer free samples?
You’ll love opening your Activeskin order to discover free samples. Every order over $60 will include a sample or two (or three or four) which are selected based upon availability and number of products ordered.
What will appear on my Credit Card statement?
Look out for Activeskin Solutions to appear as the transaction description on your credit card statement or online banking records.