What payment methods do you accept?
Aera accepts Visa, Mastercard, Amex, Discover, Amazon Pay, and PayPal.
What is the shipping cost for Aera?
Standard shipping is always free via FedEx to destinations in the Contiguous United States. All Aera devices are proudly assembled in and shipped from their factory in Milwaukee, Wisconsin. They will send you a tracking number as soon as your order ships.
Does Aera ships Internationally?
Yes, Aera will happily ship internationally. Standard shipping rates and fees will apply.
How long does it take for Aera to ship?
Because all Aera devices are assembled by hand, their fulfilment schedule occasionally becomes backlogged. Aera products generally ship within 3-5 business days from your purchase. They will send you a tracking number as soon as your order ships.
What is your return policy?
Aera has a 60-day money-back guarantee from date of delivery on all verified purchases (verified purchases must include an order number to confirm purchase history). If you are unhappy with your device, please contact Aera Customer Care by phone at 1-844-LUV-AERA (588-2372) or email [email protected]
so they may assist you. If the product is defective or damaged, Aera will gladly accept your return and provide a replacement. They will cover all return shipping costs in the contiguous United States. Orders that are cancelled after they are shipped will be accountable for paying all shipping costs. Please do not return your purchase without first speaking to Aera Customer Care to obtain an Authorization to Return number (ATR). Aera items returned without an ATR number will be returned to the sender. Try Aera risk-free – your happiness is guaranteed.