What is Alpha Paw payment method?
Alpha Paw accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Maestro, JCB and PayPal.
Do you ship internationally?
Yes, they ship internationally.
What are return, exchange and refund policy?
They are very sorry that the product did not work for you. They proudly offer a 90-day 100% money-back guarantee. Please email their support team at [email protected]
for assistance with your return.
Can I exchange damaged items?
If you need to exchange an item, or to report a package damaged in transit, please email their support team at [email protected]
What if I want to cancel my order?
Please email their support team at [email protected]
immediately regarding order cancellation requests and/or changes. They ship orders quickly, so they want to make sure that requests are processed before the order is shipped out. They do not have a way of stopping the shipment once the carrier has picked it up from their warehouse. They appreciate your understanding and value your patience.