What payment methods do you accept?
Atletico Madrid Shop accepts VISA, Mastercard, American Express, Maestro, JCB and PayPal.
Does Atletico Madrid Shop ships internationally?
Yes, Atletico Madrid Shop ships Internationally.
How can I track my order?
Once your order ships from their facility you will receive a confirmation email. Depending on the method and destination of your order will determine if your shipping confirmation contains tracking.
Can I change my order?
If you wish to change your order, you will need to contact the Customer Services team as soon as possible after placing your order. This is because they start processing the order as soon as the order confirmation email is sent. This enables them to provide you with the quickest possible service.
What is the return policy?
Atletico Madrid Shop return process is simple. You can return your merchandise up to 30 days from the time you receive your package. Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up to 14 working days for your refund to be processed. You will receive a confirmation email once this is completed. All return charges are the customer’s liability.