What is Avant Skincare payment method?
Avant Skincare accept all major Credit Card, Debit Card, PayPal, and Amazon Pay.
Do you ship worldwide?
Yes, they ship worldwide.
What should I do if I receive an incorrect item?
Avant Skincare have high standards when it comes to packaging your order, however, mistakes may occur from time to time. Please accept Avant Skincare apologies if you have received an incorrect item. As part of their customer objectives, Avant Skincare will do their utmost to resolve your query with speed, ease, and with absolute minimal inconvenience. Avant Skincare will review each case individually when considering the return of the product; in some cases, they may require further information such as pictures so they can choose the best course of action. The Avant Skincare aim is to provide the best solution for you as quickly as possible.
What should I do if my item is damaged?
Although Avant Skincare take care to prevent any damage to your goods during transit, it is possible that some problems may arise. Please accept Avant Skincare apologies if you have received a damaged item. Avant Skincare ask that you do not refuse delivery, instead accept the goods and contact them immediately. Refusal may actually result in a delay in the parcel being returned. You can contact Avant Skincare through their Contact us page, chat, or by emailing us at [email protected]
Where possible, please attach any pictures you have of the damage to the message. A member of their team will review the details and offer the best resolution to resolve your query.
What is Avant Skincare return policy?
You have 14 days to notify in writing and 15 days to make sure the product gets returned to them. The safest way is to return it by recorded delivery keeping a copy of your proof of postage. They may request to see a copy of the proof of postage.