What payment methods do you accept?
Backcountry Fuel Box accepts VISA, Mastercard, American Express, and Discover Card.
Where does Backcountry Fuel Box deliver?
Backcountry Fuel Box delivers to countries that are available during the checkout process.
My box hasn’t been delivered yet, is there an issue?
* All boxes will be shipped on the 20th, delivery periods will vary based on location but standard shipping takes 3-7 business days.
* You should receive a confirmation email when your box is shipped, look for this email and use the tracking code to determine if there is an issue with the shipping service.
* Keep in mind that weekends and holidays may prolong delivery times, so be patient but contact Backcountry Fuel Box if you haven’t seen your box by the 30th.
Can I exchange my order?
Backcountry Fuel Box only replaces items if they are defective or damaged delivered from the manufacturer, not by handling error of the consumer. If you need to exchange it for the same item, send Backcountry Fuel Box an email at [email protected]
and await further shipping instructions.
What is your return policy?
The Backcountry Fuel Box policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, Backcountry Fuel Box can’t offer you a refund or exchange.