What are Basic Rights payment methods?
Basic Rights accept VISA, Mastercard, American Express, Diners Club and PayPal.
Where does Basic Rights deliver?
Basic Rights delivers only in Australia.
What is your return policy?
Basic Rights hope you’re delighted with your order. If you’re not perfectly satisfied, you may return items within 28 days.
Items must be returned to them unused with all labels still attached. Returns that do not meet their policy will be sent back to the customer.
What is your refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Basic Rights will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 working day.
What if I don’t receive my refund?
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact them at firstname.lastname@example.org