How do I check my order status?
Beautifulhalo has a very convenient function for the customer to check their order status.
Login To your account and click on My Orders where you are able to view all your orders and their current status.
How can I track my delivery?
As soon as your package is shipped out, Beautifulhalo will send you a Shipping Confirmation email that includes your tracking number. You can log on the courier’s official site to track your order with the tracking number.
You can also track your order in My Orders.
How can I return an item?
Login To your account and find the order you need help with. Click the order no. or the view button to see the details of the order.
Click on “Submit a ticket” and send your request to our customer service. Beautifulhalo will review your request as soon as they receive it.
How long will it take to receive my refund?
If a refund is approved, Beautifulhalo will refund your money, in most cases, within 48 hours after your package has been processed. How much it will take for you to receive your refund differs with the payment method you chose.