What is the payment method?
Belle Lingerie accepts VISA, Mastercard, Maestro and PayPal.
Where does Belle Lingerie deliver?
Belle Lingerie delivers to Worldwide.
Can I cancel or amend my order?
You may cancel or amend your order before it is dispatched. Once the order has been dispatched, they are unable to make any changes and you must return the item(s) to their returns address in order to obtain a refund. Belle Lingerie returns address is Unit 5, Scandinavia Court, Chain Bar Road, Cleckheaton, West Yorkshire, BD19 3QW, United Kingdom. Please contact them via email or telephone to cancel or make changes to your order.
Do you offer exchanges?
Please note that exchanges are only available to UK customers. They offer exchanges on any unworn items that are in pristine condition, have all of the tags attached and are returned within their 28 days returns period. If you wish to receive an exchange instead of a refund, please make this clear on the paperwork/returns form that you enclose in your returns parcel. You may also wish to send an email to Belle Lingerie customer service team at [email protected]
Can I return an item and how can I do it?
UK returns for website orders are free. You can return any unworn items within 28 days of placing your order, as long as the item is in pristine condition with all tags attached to the garment. Please note that overseas customers will need to pay for any postage costs incurred when returning items. To return your unwanted item(s), please enclose the garment(s) in a secure package and send it to Unit 5, Scandinavia Court, Chain Bar Road, Cleckheaton, West Yorkshire, BD19 3QW, United Kingdom.