What is the payment method?
Better Sex accepts VISA, Mastercard, American Express, Discover Card, Amazon Pay and PayPal.
Do I have to pay to ship the item back?
Shipping charges will be refunded only if merchandise is found to be defective or damaged. Shipping charges will not be refunded for merchandise found to be unsatisfactory. Please use the United States Postal Service for all returns.
Can I get an exchange or refund on an item after 90 days?
After 90 days, merchandise may only be exchanged if defective. Once Better Sex returns department receives and inspects the merchandise, an exact replacement will be shipped out to you. If an exact replacement is not available, an appropriate substitute may be selected at their sole discretion.
How will I be refunded?
Refunds will be made by check, or if the original purchase was made by credit card, your credit card will be credited for the returned merchandise shipping and handling is not refundable.
What is your returns policy?
Because Better Sex want you to be 100% satisfied with everything you purchase from BetterSex.com, you may return any merchandise you find unsatisfactory. You have 3 whole months to enjoy your purchase. If any item doesn’t live up to the Better Sex Promise, return it for a new one, a different one, or your money back. If any item should ever break due to manufacturer’s defect today, tomorrow, or years from now just send it back and they will replace it free. Shipping and handling charges are not refundable. Merchandise returned after 90 days may only be exchanged if defective.