What is the payment method?
BikeMania.Biz accepts all the major of credit card, Amazon, and PayPal.
Do you deliver special order?
Yes, Some items they sell are specifically built to fit only your bike and are built at the time of order by the manufacturer. These items cannot be returned or exchanged - NO exceptions.
What is the change/cancellations policy?
Order cancellations or changes can only be made before they are processed. If you need to cancel or change your order before it is processed, you must log into your account to cancel or change it. Once your order is processed, it will be locked and may not be cancelled or changed. If your order is locked and you need to make changes or cancellations, please notify them and they will do their best to catch the order before it gets shipped to you - this is not always possible. Once an order is shipped, it is considered your property and may not be cancelled or changed. Should you refuse to accept any package from our carriers, you will be charged for ALL shipping fees incurred by BikeMania.Biz - including the cost of re-shipping the item back to you. For approved cancellations after an item has been shipped to you, they have four simple guidelines: 1) Do not open the box. 2) See our policies regarding obtaining an RMA. 3) Shipping costs are not a refundable item. 4) Restocking fees are an industry-wide 15% of item cost.
What is the return and refund policy?
If you need to return a product you must email them, and they will reply with an RMA number, a product return form and shipping instructions. You must request a Return Merchandise Authorization number (RMA) within 10 days of receiving your order (or your return option shall be deemed waived). Any order without an RMA will be refused. All expenses resulting from our refusal to accept back an order without an RMA will be the responsibility of the customer. All clothing returned for exchange, must have the original labels attached as they were shipped. Any Items returned must be in “as New” sellable condition. Please use an undergarment when trying on jerseys or shorts, Please understand that they cannot exchange or return soiled goods. Please ensure your return or exchange packages - you are responsible for their safe arrival.