What payment methods do you accept?
Biogena accepts VISA, Mastercard, Sofort and PayPal.
Do you also deliver automated parcel deposit pick-up stations or GLS parcel shops?
Unfortunately, they cannot send your parcels to DHL automated parcel deposit and pick-up stations or GLS parcel shops because the parcel has to be handed over to a person. They are happy to send your parcels to your workplace, relatives or friends. Just enter a shipping address when placing an order or go to your account and add/change it there.
Do I have to set up an account if I want to place an order?
You do not have to set up an account. However, if you do not set up an account, you have to enter all of your personal information every time you place a new order. Moreover, it is not possible to enjoy the benefits of the Biogena Club without an account.
isn’t it dangerous to take additional vitamins & minerals?
Vitamins and minerals are vital substances that have to be ingested via their diet. Naturally, the “dose makes the poison” here – by the way, this applies to all substances in their food, such as fat, sugar or salt. There is a legal framework for nutritional supplements and dietary foods for special medical purposes, determining the amounts of vitamins and minerals that can be used. The credo is always: A dietary food or nutritional supplement has to be safe. The dosages used in quality supplements are therefore always nutritional and far below the defined critical values.
Which tests are reliable?
A reliable and proven method is micronutrient analysis from whole blood. This provides a good overview of the individual level of supply. Your family doctor will be happy to recommend a suitable diagnostic laboratory.
