What payment methods do you accept?
Bkr accepts VISA, Mastercard, Discover Card, Amex, Amazon Pay, Afterpay and PayPal.
How can I track my order?
After you place your order, you’ll immediately receive a confirmation email. Bkr will send you another email when your order ships that include a tracking number, so you can keep track of just how soon your order will arrive.
What are the delivery times?
Processing and shipping times may be delayed. Usually, orders for the contiguous 48 states submitted before 1 pm PT are processed and shipped the same day and shipping is guaranteed between 3-9 business days, not including weekends or holidays. While that’s still their best guidance, they can’t guarantee it for reasons beyond their control.
What is your return & exchange policy?
If you’re not in love with your mybkr.com purchase for any reason, return it within 30 days of purchase for a $5 return shipping fee. If you elect to take store credit for an exchange, they will waive the $5 fee. Bkr will process your return as soon as they receive it for the purchase amount minus the original shipping charges and the $5 return shipping fee. Please note once they receive your package it may take up to 14 days for the credit to appear on your account.
Can I return/exchange a gift?
If you would like to return a gift that was purchased at Bkr and shipped directly to you, they can provide a gift credit for the value of your returned items. Please write to them at [email protected]
When will I receive my refund?
Please allow 14 days for the credit to appear on your account.