What payment methods do you accept?
Black Bow Jewelry Co. accepts all major Debit & Credit Card.
When will I receive my order?
Most items will arrive via UPS or USPS no later than 7-10 business days with the free shipping option.
Do you have a restocking fee?
If you would like to return an item after 30 days or after January 31st (for orders placed between November 15th and December 31st), a return authorization is required. If a late return is accepted, a 20% restocking fee may be deducted from your purchase price.
What if I want an Exchange?
They have 2 exchange options:
* To get your new item quickly, place a new order for the new item and send back the original item for a refund.
* Alternatively, send back your original order and we will email you a payment invoice for any price difference for your new item.
How long does it take to get my refund?
Refunds are issued back to the original form of payment within 5-7 business days of receipt.