What are my payment options?
Their online store accepts VISA, Mastercard, and Direct Bank Credit. Please note their online store does not accept Debit cards.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. Please allow 24 hours for the tracking information to update accordingly.
Once BN3TH receives my items, when can I expect my exchange?
Please allow up to 5 business days after your return order has been received by their warehouse for your exchange to be processed. Exchange orders are processed shortly after receipt. Standard AU shipping will be used to return your exchange order.
Can I exchange sale items?
BN3TH are unable to offer exchanges/returns on sale items. All sale items are final sale. No exceptions.
Once BN3TH receives my returned items, when can I expect my refund?
Refunds are processed shortly after receipt. Please allow 3-5 business days for the credit to appear on your statement.
Can I return sale items?
BN3TH are unable to offer refunds on sale items. All sale items are final sale. No exceptions.