What is teeth whitening?
Teeth whitening is a bleaching process that lightens discolouration of enamel and dentin by using a carbamide peroxide formula which creates an oxidation reaction.
How does it work?
The whitening gel is placed into your mouth tray, once inserted over your teeth the active ingredient in the gel starts to break down. Oxygen enters into the enamel and dentin which in turn breaks down the stain inside the tooth. The structure of the tooth is not changed, only the tooth colour is made whiter.
Can I whiten caps, crowns, fillings or veneers?
Whitening will NOT whiten your crowns, caps, fillings or veneers. Whitening gel will only whiten enamel. However, if there are any external food or drink stains on these restorations they will come off. The actual colour of the filling, cap, veneer or crown will not be altered. Any restorations on your front teeth may need to be replaced after the whitening process is finished.
The LED light isn’t turning on, whats wrong?
There is a small plastic disk underneath the batteries to prevent the light from turning on during shipment. Remove this disk, replace the batteries + side up, and it will work. The clear plastic disk can easily be missed, so look closely under the batteries.
What is your returns policy?
Results will vary greatly from person to person – depending on the product, length of use, individual body reaction and whether you follow the instructions provided. In some cases, It may take a number of applications to see results. Unfortunately unless the product is defective or faulty, Bondi Smile Australia is not able to refund purchases.
If you change your mind Bondi Smile cannot offer a refund.
If your item is defective Bondi Smile can provide a refund if the faulty items are returned within 48 hours of receiving the faulty product. The refund will only be processed if the items are returned in their original state -including packaging material, manuals and instructions and all accessories -we cannot offer a refund if only partial items are returned.
Before returning the item, please email [email protected]
outlining the fault with the item. Please note it is your responsibility for the cost of returning the faulty item.