What payment methods do you receive?
Bonito Jewelry accepts Visa, Visa Debit, Mastercard, and Paypal.
Where can I find my order confirmation?
Once you’ve completed your purchase, you will receive an Order Confirmation email. Please check your junk mail or spam folders if you can’t find it. Otherwise, contact customer service and we will be able to assist you.
Who covers duties and taxes?
Please note that you will be responsible for all duties and taxes incurred in the country of destination.
How can I exchange an item?
They are able to offer exchanges for necklaces, rings, bracelets, and anklets only. They are unable to offer exchanges on earrings. Health and Hygiene Laws restrict the return of earrings for all jewelers, therefore, they can’t accept returns and exchanges of any earrings and pierced jewelry.
Please contact their Customer service team to initiate an exchange.
Can I change my order?
Unfortunately, they are unable to cancel or amend orders once they have been placed. You can return your order once you have received it.
I don’t know my ring size, what do I do?
Have a look at their Ring Size Guide to know how to discover your ring size.