What is the payment method?
Bougerv accepts VISA, Mastercard, and PayPal.
Which carrier do you ship?
Bougerv use UPS, UPSMI, USPS, DHL, FedEx, Canada Post, Lasership, China Post, 4PX.
What is the exchange policy?
Bougerv only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected] and ship the new, unopened product with your information to
5163 LEIGH AVE
SAN JOSE, CA 95124-5536
What is the return policy?
Their policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
What is the refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Bougerv will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be 0processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What if Late or missing refunds?
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact them at [email protected]