What is the payment method?
Breast Pads accepts VISA, Mastercard, American Express, Discover Card and PayPal.
I never received my confirmation email, how can I get another?
There are a few reasons why you may not have received an email confirmation from Breast Pads. You may have misspelt your email address or your settings on your email account may have sent the email to your SPAM folder. Your email provider’s default settings may not allow their confirmation email to get through to your email account.
Why is my promotional code not working?
You must apply the code correctly, please follow the instructions below.
* You must first select the quantity to place an item in the shopping bag.
* You will then be directed to the shopping bag with your line item/s included.
* Above the line item/s you will see the “Enter Discount Code/Gift Card” submission text box.
Please input the gift card or gift certificate code you received into this text box. Be sure to click on the “apply code” button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers.
Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.
My credit/debit card keeps getting declined, why?
Your credit card can be declined for a number of reasons, below are some of the most common.
* Error 2010 Check your Security Code, you can read more about the Identification.
* Error 2046 Your bank is unwilling to accept the transaction, contact your bank or try again later.
* Error 2038 Your bank is unwilling to accept the transaction, contact your bank or try again later.
* Error 1000 The billing information provided does not match what is on the card. Breast Pads cannot override this, please double-check the information. If it still does not work, contact your bank. You will see pending transactions for every one of these errors you get, they will fall off within 2-3 days.
* Error 0 Your credit card number is invalid, or unsupported.
* Error 2004 This credit card is expired.
If it is anything but one of these errors, you can contact support for more information.
What if I received a damaged item?
If you believe you have received a defective or incorrect merchandise, you must contact customer service within 30 days of receipt and provide a photo of the defect and/or incorrect product.
