What is the payment method?
Buckley London accepts VISA, Mastercard, AMEX, JCB, Diners Club, Discover Card, Klarna and PayPal.
What is the shipping policy?
Buckley London are able to deliver worldwide from their UK base using the professional courier DHL, which enables them to constantly track the product. Delivery can take between 1-5 days after being dispatched from their warehouse and their warehouse despatches most orders the same day. Orders sent to the USA are sent using on-demand delivery and they have known orders to the USA East Coast to arrive the next day!
Can I cancel my order?
Buckley London aim to process all orders immediately so they are not always able to cancel an order on request. Should you need to cancel or amend an order contact them as soon as possible via Contact Form and their Customer Service team will help. If they cannot cancel an order you can still return it to them using their FREEPOST address within 30 days for a full refund. You can find all their returns information on website.
What is the return policy?
Buckley London want you to love your Buckley London jewellery, but if for any reason you are unsatisfied, simply return the item to them in its original condition within 30 days of receipt. They cannot accept returns of earrings, (unless faulty), due to hygiene reasons.
What is the extent of my warranty?
All their jewellery comes with a two-year international warranty. They are happy to repair, replace or exchange a faulty item as long as it has been cared for correctly. You can view their jewellery care guide.