What is the payment method?
Carmen Sol accepts all the major of Credit Card and PayPal.
Do you ship worldwide?
Yes, Carmen Sol ship worldwide.
How long will it take to get my order?
Orders are processed daily and shipped from their warehouse located in NY State. Upon shipment of your order, you will receive an e-mail containing the tracking number of your order. Carmen Sol ship all orders within 24 hours of placing your order.
Most USA domestic orders arrive within 3 to 7 business days if selecting the ground shipping option.
During periods of heavy traffic such as during a sale or promotion they may need longer to ship your order if this is the case your tracking email may arrive later than this and they will notify you of any delays in shipping.
What shipping carriers do you use?
Carmen Sol use UPS and US Postal Service for USA domestic orders and UPS/DHL for international orders.
What is the return/exchange policy?
All full-priced items can be returned or exchanged within 28 days of receiving your parcel. Sale item sales are final and cannot be returned or exchanged. Online purchases cannot be returned to Carmen Sol retail locations for a refund or exchange.