What payment methods do you accept?
Coming Soon NY accepts VISA, Mastercard, Amex, Discover Card, Affirm and PayPal.
Do you ship Internationally?
Yes. Coming Soon NY ships Internationally.
What is your duties and taxes policy?
Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payments of any duties and import taxes are the responsibility of the recipient, and these fees are collected at the time of delivery.
Can I cancel the order?
Order cancellations can be made within 48 hours of purchase if the order has not been shipped. All cancellations incur a 3% restocking fee. Please contact shipping@comingsoonnewyork.com.
What is your return & exchange policy?
Returns are accepted within 14 days of receipt of your order for store credit or exchange only. All returns must be approved in advance by Coming Soon. Items must be returned in original and unused condition with original manufacturer’s packaging. Please make sure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges.
