Can I place my order over the phone?
Yes. Give C.W. Sellors a call on 01335 453 453 with your order and payment details at the ready. Their customer service team is available Monday to Saturday from 8.30am-6.00pm and Sunday from 10am-5pm.
Can I place an order from overseas?
Yes. C.W. Sellors accept overseas orders but they can only offer delivery to registered billing addresses. Your item will be charged in UK Sterling but they can accept and provide details to allow you to make payments in Euro’s and US Dollars. Contact our customer service team today on 01335 453 453 to process your order and to discuss the payment options they have available.
How can I pay for my purchase?
C.W. Sellors accept all types of payment methods including Visa, Visa Electron, Visa Debit, Mastercard, MasterCard Debit, Amex, Maestro, PayPal and Bank Transfer. For items valued over £250, you can spread your payments and check out with their interest-free finance option. They have interest free finance available for up to 60 months. Click here to learn more about their interest-free finance options.
What method is used to ship my goods?
All UK orders are shipped by Royal Mail’s Special Delivery service which is insured and fully tracked. With Special Delivery, a signature will be required upon receipt. Click here to find out more about their delivery services available, including their international delivery options.
How long does delivery take?
C.W. Sellors offer a next day signed and tracked delivery service for all in-stock items. If you place your order before 4 pm, you can expect to receive your purchase before 1 pm the following day. They offer an estimated delivery timescale on all their out of stock items based on stock availability and other factors. In this instance, they will contact you to discuss what delivery timescale options are available. If you require your purchase for a specific date, especially during busy times such as Christmas and Valentine’s Day, they strongly recommend that you place your order well in advance.
Do I need to set up an account to place an order?
No, you do not need to create an account to place an order. They do, however, recommend that you do this as it allows you to check the status of your orders online and makes future purchases and re-ordering very easy. By creating an account you’ll also be able to build a wish list and review your order history.
You can also sign up to receive their newsletters so you’ll get all the latest news about exciting new products, collections and offers. Registering is free and easy and takes no time at all.