What forms of payment do you accept on Davidjones.com?
David Jones accept David Jones American Express Card, David Jones American Express Platinum Card, David Jones Storecard, David Jones Celebration Card, David Jones Insurance Card, David Jones Gift Cards, American Express, Visa, MasterCard, Diners, JCB Credit Cards and PayPal.
Do David Jones accept Gift Cards on Davidjones.com?
Yes, David Jones accept David Jones Gift Cards with PINs online.
My order was confirmed but I have been contacted that an item is out of stock. Why is this?
On rare occasions, an item at David Jones’s Fulfilment Centre may be damaged or missing and they will only find out when David Jones go to pick your order. Although this does not happen often, David Jones will notify you via email and automatically process your refund.
How can I track my delivery?
When you purchase on Davidjones.com you’ll get an email with a tracking number. You can use it to track your order. You can also view the delivery status of your order in your Online Account. Some products are shipped directly from David Jones’s suppliers and may not have a tracking number.