What is DeinDesign payment method?
DeinDesign accepts VISA, Mastercard, American Express, Diners Club and PayPal.
Do you deliver Worldwide?
Yes, DeinDesign deliver Worldwide.
Where can I check the state of my order?
You can see the state of your order in your customer account. If you don’t want to log in, you can check it here. Simply enter your order number in the search field (it begins with PX..). Furthermore, you will receive an order and delivery confirmation as soon as your order is shipped.
How can I cancel or change my order?
It’s only possible to cancel your order if the order hasn’t been prepared for shipping yet. You have two options to cancel your order:
* Log in to your customer account and click on your orders. You can proceed with the cancellation directly in your customer account.
* Contact their customer service. Please remember to add your order confirmation number (PX…), so they can find your order easily and can cancel it for you.
Changing your order is unfortunately not possible. In case you made a mistake, they are happy to cancel the order for you so you can place a new order.
Do I get a replacement if my article is damaged?
Yes. If you don’t receive the article you ordered or if it damaged you will get a replacement. If this happens, please contact their customer service.
Can I send my order back if I don’t like it?
Yes. If you send back your order please make sure to include their return form to ensure that they can handle your return swiftly.