If i use one vouchers & discount code at the same products of Derma Care Direct, is this available?
Unfortunately, you maybe only can use one voucher for the same products at Derma Care Direct on most occasions. You can check the terms & conditions to confirm.
What is Derma Care Direct’s return policy?
Derma Care Direct understand that sometimes mistakes are made when buying their products. If you change your mind for any reason please contact their Customer Service team via email or phone prior to returning your product and they can initiate a returns process.
Derma Care Direct will ONLY refund you for any unopened items returned to them within 14 days of receiving the goods.
Who will pay the fees of the return postage?
Customers will be responsible for the cost of the returns postage. Derma Care Direct will charge £3 restocking fee for each returned item.
What are the items that Derma Care Direct do not accept?
Derma Care Direct will NOT accept returns of used, opened or unsealed items. Only sealed, unused products can be returned to us for a refund. When you return your items, make sure you provide a return name, address and a reason for the return so that they can refund you. Also make sure to return your products to:
Unit 8, Stoughton Grange,