What is the payment method?
DiscountGlasses.com accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Do you ship Worldwide?
Unfortunately, DiscountGlasses.com is unable to ship Worldwide. DiscountGlasses.com ships to selected countries provided during checkout.
How can I upgrade to faster shipping?
Contact them as soon as possible and they will let you know if they are able to upgrade your shipping.
What is DiscountGlasses.com return policy?
DiscountGlasses.com has one of the most customer-friendly return policies in the online optical industry. If for any reason, you are unsatisfied with your order DiscountGlasses.com offers free return shipping so you never have to worry about receiving the wrong size, colour, product defects, or even if you’re just unsatisfied with the product purchased.
Where is my refund?
It may take up to 10 business days for a credit to show on your account depending on your banking institution. If you have not received your refund after 10 business days, please contact their Customer Service Team.
Can DiscountGlasses.com make lenses for my existing frames?
DiscountGlasses.com does not currently offer lenses-only orders for frames that were not originally purchased through DiscountGlasses.com. But, if you are looking to replace the lenses in a pair of eyeglasses that you purchased through them you can contact their Customer Service Department to set up a lens remake order. Please note: this process will require you to send in your existing frames, though they will provide you with free return postage.