What is the payment method?
DiscountGlasses.com accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
What if my doctor says I need Bifocal correction in only one eye?
DiscountGlasses.com is only able to process orders with one type of lens per frame. Since a prescription with bifocal correction in only one eye would require a progressive lens in one eye and a single vision lens in the other, DiscountGlasses.com is unable to fulfil these types of orders. They apologize for the inconvenience.
Why can’t I use a coupon on certain products?
Some manufacturers require retailers to sell their products for a minimum advertised price (MAP). Unfortunately, DiscountGlasses.com cannot offer discounts on these products.
How do I know my prescription will be correct?
In order to make sure you receive your glasses with the correct prescription DiscountGlasses.com will always contact your doctor directly to confirm your prescription. You can rest assured that what you are prescribed will be what you receive. Their lab has over 50 years of experience with creating lenses, and all lenses are double-checked by an optical specialist immediately prior to shipment.
Where is my refund?
It may take up to 10 business days for a credit to show on your account depending on your banking institution. If you have not received your refund after 10 business days, please contact DiscountGlasses.com Customer Service Team.