What forms of payment do you accept?
DollarDays accepts American Express, Mastercard, Visa, Discover, debit cards, Amazon Pay, and PayPal. They also accept prepaid orders by wire transfer, cashier’s check, or money orders drawn on a U.S. bank and payable in U.S. currency. They do accept business, personal checks, and electronic checks, but paying with these methods can delay your order up to fourteen (14) days.
When will my order arrive?
The average delivery time is 7-14 days from the date on which your order is placed. If items in your order are coming from more than one shipping point, or if the shipment is over 500 lbs., the delivery time may be longer. For the most accurate ETA, please contact their Customer Care Team.
Do I have to buy a minimum quantity?
They don’t require a minimum quantity or dollar amount, but, as a reminder, most of our items are sold by the case and are sold as advertised. They generally are not able to split a case to ship only some or to customize a specific color or size within a case. If you have a custom order amount or questions about case packs, please contact their Customer Care Team.
How can I place my order?
You can place your order online, by emailing [email protected]
, by calling our Customer Care Team at (877) 837-9569 (toll-free) or (480) 922-8155 (local and international).
How do I cancel my order?
If your order has been prepared for shipment or is in transit, you may not be able to cancel it. Please contact their Customer Care Team for additional information.
How can I change my order after placing it?
If you need to update an order that has already been placed, please contact their Customer Care Team. If you’re changing the shipping address and the order has already shipped, you may be responsible for any rerouting costs.
What is your return policy?
All return requests must be made within fourteen (14) days of delivery, as reported by the respective third-party package delivery company, to qualify for a return. All returns must be completed within fourteen (14) days of when return instructions are provided. Case lots must be returned in the original shipping carton with all individual items unopened; no partial returns will be accepted. All shipping costs for merchandise authorized by DollarDays to be returned to DollarDays shall be at the customer’s expense and may include a restocking fee. If an order is short-shipped, the wrong product was sent, or if merchandise is damaged or defective, they will issue a full credit for the product amount. No returns or reports of damaged/defective products will be accepted after fourteen (14) days.
How much will it cost to ship my order?
Orders under $100 carry a flat shipping fee of $9.95 and a handling fee of $3.98 in the contiguous United States. Orders over $100 have a shipping rate of approximately 10% of the order total. Shipments to Alaska and Hawaii are 45% of the order total. Overweight or oversized items are excluded from shipping promotions and may be subject to surcharges. Contact their Customer Care Team for shipping rates on orders to destinations outside the contiguous United States.