What is the payment method?
Domain.com accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Is Domain.com available internationally?
Yes, Domain.com avialable internationally.
My domain is in “Redemption.” What does that mean?
Once a domain goes into the redemption period it can be obtained by other parties. You may still be able to redeem the domain for up to 30-days by logging into your account and filling out a ticket in their Support system. The fee for reactivating a domain in the Redemption Period is $99.95 + the normal renewal fee. At the end of the Redemption Period, the domain(s) will go into a 5-day delete cycle at the end of which they will become available for anyone to register.
What do I if my auto-renew failed?
Most likely your auto-renewal failed because the credit card information is no longer valid. To resolve this problem you will need to update your credit card information. You may need to manually renew your domain if it is less than 15-days before expiration.
What if I am getting renewal notices for my domains at different email addresses?
This is probably because the email addresses on the contacts for each domain are different. To consolidate all of your renewal notices to arrive at one email be sure that your contact information is consistent for each domain. Login to your account and follow these directions to edit your domain contact information.