What is the payment method?
Don Kylne accepts VISA, Mastercard, AMEX, Maestro and PayPal.
What is the warranty policy?
Warranty for their products is 1 year from purchase date. Please note that the warranty does not cover the normal wear and tear of the case, glass or strap. The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents, incorrect use of the watch and non-observance of the directions provided by them. Replacements due to faulty water resistance is not covered if the crown is not completely closed when the watch is in contact with water. Please provide them with your order confirmation in your email. This order confirmation is your warranty. For all other inquiries concerning shipment, returns, etc, please contact them. Please note that the customer is responsible for the cost of sending back the product to them.
What is the return policy?
You have the right to return undamaged and unused products that are purchased. If you would like to return your item for whatever reasons, they will refund you only in shopping credits within 14 days of your purchase. Notification about this shall be done immediately upon reception of the product or the latest 14 days after the reception. The notification shall be done to [email protected]
Please attach your order number in your email when contacting them. The returned product shall be in an unused and undamaged state in its original package.
What if my order is damaged?
For damaged or faulty products that are covered by the Warranty, please contact them at [email protected]
Products not covered by warranty cannot be returned. These recommendations do not represent an obligation for effectively exercising the right to cancel.