What is the payment method?
Dr. Brite accept VISA, Mastercard, and American Express credit cards and debit cards. Dr. Brite also accept PayPal and Apple Pay.
What is Dr. Brite?
Products you can trust curated by a dentist delivered to your home.
What is the shelf-life of oral-care Dr. Brite products?
SEALED: 1 - 2 years if stored properly. OPENED: 3 months if stored properly.
Can I cancel my Brite box delivery?
Absolutely. After you receive your first box, you can edit or cancel your subscription.
Can I cancel my order?
Orders CANNOT be edited or cancelled after they have been processed.
If you have a question or concern about your order please email them at [email protected] and they will assist you during normal business hours.
What if my product is damaged?
Dr. Brite is not responsible for any products damaged after they leave their facility.
However please email them with pictures up to 5 days after receiving your products, and they can attempt to assist you.
If you have a question or concern about your order please email them at [email protected] and they will assist you during normal business hours.
What is the return policy?
This 30-Day Money-Back Guarantee is in effect from orders placed November 5, 2020, 5 PM PST and later. Does not apply to subscriptions or masks. Returns are accepted within 30 days of your order date for orders placed on Dr. Brite and shipping within the contiguous United States. After they receive your returned items, they will process your refund onto your original form of payment. Original shipping and handling fees and “Duties & Taxes Reimbursements” will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all sales outside of the contiguous US (Hawaii and Alaska), APO/FPO addresses, and international addresses are final. For more information on returns, refunds and exchanges, please review the policies below.