What is the payment method?
DR-HO’S accepts Visa, MasterCard, and American Express.
How long will my DR-HO’S products take to arrive?
Orders with regular shipping will be delivered within 3-10 business days depending on how close you are located to their shipping facility. Rush shipping is also available for an additional $15 in Canada or $19.99 in the United States and will get your DR-HO’s products delivered in 3-4 business days.
Can I have my order shipped to a P.O. Box?
Yes, you can have your DR-HO’S products sent to a P.O. Box. For P.O. Boxes in Canada require that you choose either regular or rush shipping, for P.O. Boxes in The United States you may only choose regular shipping.
What is the Cancellation policy?
Cancellations must be requested by calling Customer Care. Please note that they are focused on shipping your order as fast as possible, so the cancellation window is very small. Once the order reaches a certain point of the fulfillment process, they may not be able to cancel your order. But don’t worry! Your order comes with a 90-day money-back guarantee, so they encourage you to try the product. You can always return it if you’re not happy with the purchase.
What is the refund policy?
Once your return is received and inspected, a refund will be posted to the same credit card that was billed. All refunds are completed within 1-2 weeks of receipt of the returned item in their warehouse.