What are Dunas Hotels & Resorts payment methods?
Dunas Hotels & Resorts accepts all major Debit/Credit Cards.
Can I book from my country?
Yes, you can book from any country.
Can I cancel the reservation?
A reservation may be cancelled, using the cancellation link in the confirmation of the reservation send by e-mail or by telephone, using the information and reservation number given on the Website (My Reservation). If repayment is applicable under the general conditions of the service, this will be made within a period of approximately seven days due to possible administrative formalities among the different banks.
What is the cost of cancellation?
Cancellation at least three days before the date of arrival of the client: 0% of the total amount of the reservation.
Cancellation within a period of fewer than three days before the date of arrival of the client: payment for the reservation one day’s stay.
Cancellation of a prepaid reservation (nonrefundable): the amount of the prepayment.
The invoice for the costs of cancellation will be sent to the address given by the client on registration.
What if the client does not appear at the hotel?
If the client does not register at the hotel on the date of arrival in accordance with their reservation, the hotel may debit their credit card (information for which has been received from the client beforehand) with the amount of one day’s stay.