How do I track my order?
Please click on the tracking link provided within your shipment email to track your order. Alternatively, Click Here to visit the website and enter your tracking number.
How can I pay for my order?
They accept most major debit and credit cards, including Visa, MasterCard, and American Express.They also accept Paypal, but you cannot return purchases paid via Paypal to stores (These must be returned via the website).
How can I cancel my order?
As they are very quick to dispatch available items, you will need to contact their Customer Experience Team to request for your order to be canceled. Please note that this would be dependent on the order status.
How can I return my order?
If your item has been purchased through the Dune London website, you are very welcome to return this using the free returns label on your order invoice within 28 days. You can also return your online purchase to any of their Dune London standalone stores for a refund/exchange. However, PayPal returns cannot be refunded in the store.