What is the payment method?
EaseUS accepts VISA, Mastercard, American Express, JCB, and PayPal.
If I pay for the program now, how long will it take before I receive my download URL?
It depends on the payment method you use. If you order online with your credit card, you will have your download URL after you submit the order form and an email with download URL and readme document will be sent to you within a few minutes.
Is your online order secure?
Yes, it is 100% secure. EaseUS secure server is at Mycommerce.com, a veteran ecommerce company specializing in software. If you have concerns about purchasing online, please take a moment to read about security measures taken to protect your credit card information.
How to use the privilege of VAT Exemption?
For those who enjoy the privilege of VAT Exemption, please enter VAT Exemption ID during the purchasing if you still find tax in the order. If your VAT Exemption ID is invalid or you don’t have one, please contact EaseUS through [email protected]
May I use other order options besides online order?
Yes, you have other options of Order by Phone, Order by FAX or Postal Mail. Please see Buy Now or email EaseUS.
What is the refund policy?
If you request a refund, EaseUS will reimburse you for the full purchase price, in the currency in which you made the purchase. They do not charge any kind of fee for this service. Refund requests are handled through their support team, which can be reached by emailing [email protected]
They do their best to keep response times below 24 hours in order to resolve your issue quickly and without complication.