What are Elemental Knives payment methods?
Elemental Knives accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does Elemental Knives ship?
Elemental Knives ships only in Australia and New Zealand.
What is your return policy?
The Elemental Knives policy lasts 14 days from the delivery date. If 14 days have gone by since the delivery of your purchase, unfortunately, they cannot offer you a refund or exchange. For more information view their return policy.
How long before I receive my order?
All orders are fulfilled within 2-4 business days. Depending on the shipping option selected at checkout, this will determine the estimated delivery date. Please refer to the tracking number provided to get an exact estimate on the delivery time. Shipping times are estimates provided by USPS and not guarantees.
What is your refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Elemental Knives will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.