DO YOU HAVE DIFFERENT WIDTH SHOES?
They only manufacture medium width shoes at this time. You may try going up a half size in footwear to get a slightly wider fit.
WHAT ARE MY SHIPPING OPTIONS AND COSTS?
After your order is received, we will start processing it immediately. Orders successfully processed before 16:30 CET will be shipped the same day from their warehouse in The Netherlands. All our packages are shipped via DPD and delivered Monday through Friday.
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Their warehouse will process and ship orders Monday through Friday. Given that your order is not set to hold by their fraud prevention team, your order should be shipped within 1-2 business days.
CAN I TRACK MY ORDER?
Yes! After placing your order, it will be processed by our warehouse. As soon as your order leaves our warehouse you can track your shipment via My Account. If you do not have an account, you can use the TRACK link from the shipping-confirmation email. This link will send you to the DPD website.
DO YOU HAVE VEGAN STYLE SHOES?
Emerica offers vegan style footwear, you can see the current collection here.
WHEN WILL NEW STYLES OF EMERICA PRODUCT AVAILABLE?
They release a new offering of products about 4 times a year. Not all products will carry over into the next season. They do special releases throughout the year as well. You can sign up for their newsletter to keep up with what is going on with Emerica.