What is the payment method?
Enabot accepts VISA, Mastercard, American Express, and PayPal.
How to turn off Ebo?
Please short press the reset pin on the bottom twice with the needle they provided. However, the existing firmware version will still be activated after the Ebo is placed on the charging stand, and they will optimize this in future upgrades.
What is the difference between Ebo Pro and Standard?
The major difference between pro and standard is the facial recognition feature. Powered by the more advanced processor, Ebo Pro has facial recognition technology. Therefore, Ebo pro could capture and record photos/videos automatically even while you are not on the APP. You can later download those photo and videos anytime. That’s also the reason why we provide 32GB local storage capacity in Pro, while 16GB in Standard model.
Can Ebo recognize different faces of cats?
Data computing and storage are both happened locally since data security is of our highest priority. The computing power is therefore very limited without the help of cloud computing. Ebo Pro version is capable of facial recognition but not good at differentiating faces. Hopefully, with the development of technology, Ebo will become better on differentiating faces later.
Is it possible to sync two phones on the same Ebo?
As the first step, they selected the most secure way. Your Ebo and your phone are exclusively paired considering data security. Data security is of their highest priority as compared to data sharing. Enabot will be working on supporting multiple users.
How long does it take to charge the Ebo battery?
Ebo Standard takes around 2 hours to fully charged while the Pro version takes around 4 hours.
