ETUDE Coupon Codes

Paypal: payment through Paypal account, registering your bank account or credit card information.
Paygate: all kinds of international usage credit cards including VISA, Mastercard, JCB and others. Debit cards cannot be used.

Usually, Standard shipping mostly takes 15 or 30 business days.
Premium shipping(EMS) takes 3~7 business days. (Max 2 weeks).
DHL shipping mostly takes 1~4 business days.
* Estimate shipping dates are variable, according to the customs clearance procedure and post office delivery situation.

ETUDE cannot change the shipping information once the order is made.
The only method you can take is to cancel the order and reorder with the correct address.
You can click the “Hold” button in your account if the order is still in “Placed” status and please send them an email to cancel the order.
* In case the order status has already become “In Progress” or “Shipped”, cancellation is not available.

You can click the “Hold” button in your account if the order is still in ” Placed ” status.
Then, you can contact their CS team to cancel your order.
* In case the order status has already become “In Progress” or “Shipped”, cancellation is not available.
For your reference, please note that their CS team does not work on the weekends and national holidays of South Korea.

ETUDE cannot resend orders again.
In general, they provide their customers a refund excluding shipping fee as soon as the parcels are completely returned.
Additionally, if you have selected their free shipping option, this fee will be also calculated according to the product weight.