What are the Factory to Home payment methods?
Factory to Home accepts all of the major Credit/Debit Cards, Afterpay, Humm, Zip, Latitude Pay, and PayPal.
Where does Factory to Home ship?
Factory to Home ships within Australia only.
Can you ship my order to a P.O Box?
Yes, they can. However, this is on an item-by-item basis. They always prefer it if you provide a full physical address/place of residence to be on the safe side. They will be in touch if they can’t deliver your order to a P.O Box.
What is Factory to Home return policy?
You may return an item if you notice that there is a problem with it. You are responsible for returning the item to them if it can be easily returned or posted. Please contact them first as they can typically supply you with a return label. They might also be able to provide you with reasonable return postage costs so please keep all your receipts.
In which method will I receive my refund?
Generally, all refunds are issued within the original payment method used during the checkout process.