What is the payment method?
flylongerdrone accepts VISA, Mastercard, American Express, and PayPal.
Who is Flylongerdrone?
Flylongerdrone is a professional drone manufacturer to help you find the drone that will be the beginning of your collection.
When will my order ship?
flylongerdrone proudly offer FREE worldwide shipping via DHL, UPS and FEDEX! Please note that we require 1 to 2 working days on average to fulfil your order before dispatching it. Rest assured they are doing everything in their power to get your order to you as soon as possible. Once your order is dispatched, For USA, Canada, estimated delivery time is between 7 to 15 days. Please consider any holidays that might impact delivery times.
When your order is shipped, you’ll receive email notifications with tracking and delivery updates. Reach out to [email protected] .com if you have any questions about your order.
How do I cancel my order?
Please reach out to their Customer Service Team at [email protected]
flylongerdrone will do their best to cancel your order before it is processed and shipped. If the item has already been shipped, they will work with you to ensure it is returned.
How do I track my package?
flylongerdrone will send you the tracking number when your order shipped.
Do you have a warranty policy?
flylongerdrone care deeply about the quality of our products and carefully inspect each item before it is shipped to you. If you believe there is a material defect with your order, please contact them immediately after receipt so they can help you to resolve.
What is the return and refund policy?
flylongerdrone promise every Flylongerdrone product has checked before shipping. If there is any reason you are not satisfied with your RecoverFun, you have 30 days to return it with a money-back guarantee, no questions asked.
* Returns are accepted within the first 30 days from the date of purchase. If you are within your first 30 days, please reach out to their Customer Support Team via email at [email protected]
* Once they receive your email, Their customer support team will send you to address for return. flylongerdrone do not cover the shipping cost for the returned device. flylongerdrone advise that you hold onto your tracking information as they are not responsible for lost packages by the carrier.
* Once they receive the return device to their warehouse, it will take approximately 2 business day to process a refund.
* Once they issue the refund, it can take 5-7 business days for it to reflect in your original method of payment.
If you have any questions at all regarding their Returns Policy please reach out directly to them at [email protected] and one of their customer support specialists will help within 1 business day.