What is the payment method?
Forever Unique accepts VISA, Mastercard, American Express, ApplePay, GPay, Klarna, and PayPal.
Where do you deliver?
Forever Unique delivers worldwide.
Can I track my order?
Once your order has been dispatched, you will receive an email from the couriers with the tracking details of your parcel.
What if I’m not in when my parcel is delivered?
All parcels are required to be signed for upon delivery if you are not home at the time of delivery, your parcel may be left with a neighbour or the courier will attempt delivery the following day.
What is your returns policy?
Forever Unique offer a 30-day returns policy for all goods, from the date you receive your order, their UK returns service is free and trackable. All returned items should be sent in their original condition and packaging including tags. In the unlikely event that an item is returned to them in an unsuitable condition, they may send it back to you. International returns: Forever Unique do not offer pre-paid international returns. All return postage costs must be met by the buyer.
Can I return an item for an exchange instead of a refund?
Unfortunately, they do not offer an exchange service, you will need to place a new order for the alternate size/colour required and return the other back to them for a refund.
When will I receive my refund?
It can take 2-3 working days for parcels to arrive back into them, after which they do say to allow up to 10 working days for them to process your refund. Unfortunately, they do not send an email to state they have received your item back, only when they have processed the refund. You can track your parcel via the bar-code ref on your post office postal receipt.