What is the payment method?
FreshforPandas accepts VISA, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Klarna, and PayPal.
Are your sunglasses any good?
FreshforPandas have invested, and continually invest in providing high-quality sunglasses. Their Lenses are CAT 3 certified for 100% UVA/UVB protection and general use purpose. FreshforPandas used high-quality TAC polarized lenses for high clarity and maximum protection from the elements.
Their frames are manufactured using quality, ethically sourced Bamboo and Wood. As they are handmade within the same facility in a small factory they can vouch for the quality whilst keeping control of production. Where possible, they do not outsource to other factories.
Where are your products made?
Their FreshforPandas brand is manufactured in our production facility in South East Asia where they have dedicated FreshforPandas production lines. This way they get to control design, packaging to quality control and customisations to suit their markets.
What is the returns shipping policy?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. FreshforPandas don’t guarantee that we will receive your returned item.
What is the refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. FreshforPandas will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 12 days.