What is the payment method?
Goat Fashion accepts VISA, Mastercard, American Express, Maestro and PayPal.
When will my order be dispatched?
Orders placed by midday will be dispatched the same day. Orders placed on a Friday afternoon, Saturday or Sunday are processed the following Monday. Orders registered on the website on a bank holiday other than a Friday, Saturday or Sunday are also processed the following working day. During sales, this delivery time may be extended.
Will I have to pay for taxes and duties?
Orders sent to the US are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the final purchase price. For all other international destinations outside of the European Union, any customs or import duties on deliveries are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. Unfortunately, they have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. For further details contact your local customs office for current charges before you order.
Can you deliver to a PO box?
Sadly, they don’t deliver to PO Box addresses due to security reasons.
Can I cancel or make changes to my order?
As your purchase will be prepared quickly for dispatch, please contact their Customer Service Advisors as soon as possible to cancel or make changes to an order. Unfortunately, they are unable to add items to an existing order but they welcome you to place a new order for any additional pieces. If your order hasn’t been dispatched Goat Fashion will process a refund for any postage costs paid on your second order.
What is your return policy?
If you’re not perfectly satisfied, you may return the items within 28 days. Please note, returns numbers must be requested within 14 days of receiving your order, you will then have a further 14 days to return unsuitable items. Returns outside of this period will be processed at Goat Fashion‘s discretion only