What is the price in USD$ or other currencies?
Prices will be converted by your Credit Card Company at the current rate of exchange.
Can I request a refund?
If you would like a refund please contact them within the first 14 days of placing your order. If a complimentary gift is included as part of the subscription offer, Hearst Magazines reserve the right to request the return of the gift/value of the gift in the event of an early cancellation of the subscription. If you purchased a product such as a calendar, bookazine, beauty box or diary, you will need to return the item in order for them to process your refund.
I have paid for my subscription by direct debit, how frequently are the payments made? Will I be notified each time a payment is taken?
Hearst Magazines will deduct one payment per term, for example, if you purchased a 12-month Direct Debit subscription they would take a one-off payment within 2 weeks of purchase and then again after 12 months. You will receive the payment schedule at the time of order.
Will you confirm acceptance of my order?
In all cases where possible, they will send an email within 2 hours of placing an order, they will also send a send confirmation email within 24 hours once your payment has been received. If they don’t have an email address, then they will send a written confirmation through the post within 7-10 working days. This doesn’t mean despatch of your magazine. Depending on when you order your magazine, you should expect to receive it within 2-6 weeks.
I am having trouble purchasing a subscription online, how else can I buy one?
Please call their customer service team and they will help you with your subscription.