What is the payment method?
Jacadi accepts VISA, Mastercard, American Express and Paypal.
Do you ship Worldwide?
Jacadi ships to selected countries provided during checkout.
Can an item paid by gift card be exchanged or returned?
Any item paid by gift card or e-gift card can be exchanged in-store or returned to the store or their warehouse following the regular policies.
Once the return of the item processed in-store or by their warehouse, a new e-gift card will be sent to you by email with the amount initially paid with a gift card for the item.
How can I change my information?
If you want to change your details (address, phone, email), Once logged into your account, you can make the changes of your choice by clicking “edit” in the “My Information”. If you do not have an account and you have given your details in-store, you can change your contact information by contacting your Jacadi store directly.
I bought a gift online can I return it?
If you personally bought a gift but it did not work out you may return it for a refund following the return policy. Return policy: If you were not satisfied with the items ordered, you may receive a full refund, minus shipping costs, within 30 days of purchase (shipment date) on unworn, unwashed, in its original packaging. Shoes should be returned in their original, undamaged shoe box as this is considered part of the product. No refunds will be issued for the final sale of merchandise. Items discounted at 50% or more of the original price is final sale and cannot be returned or exchanged. Orders can only be returned or exchanged in their participating US Jacadi locations (Excludes: All Bloomingdale’s, Pasadena CA, Costa Mesa CA, and outside the US locations) Refunds will be applied to the payment used at the time of purchase online.