What payment methods do you accept?
Janie & Jack accepts all major Debit & Credit cards.
Does Janie & Jack ship worldwide?
Janie & Jack shipping options are available all over the world.
What shipping options are available?
Janie & Jack offers flat rate shipping & handling. Choose the service level that is right for you and pay one flat rate. Certain methods may not be available for every location.
When will I receive my order?
Economy: 7-10 business days
Standard: 5-7 business days
2 Day: 2 business days $15
Next-Day: 1 business day
How can I return an international order?
To mail in your return, complete the Return Mail Form (the bottom half of the packing slip), and fill out the “Quantity Returned,” “Reason Code,” and enclose it with your merchandise. Returns must be postmarked within 45 days of the purchase date. Customers worldwide should use an insured mail service; they are not responsible for items that they do not receive.