Do I need to set up an account with Katies to shop online?
No. You can either set up an account or shop as a guest. However, setting up an account will allow you to order without having to fill in your details every time you shop at Katies as well as give you benefits such as regular newsletters, and exclusive discounts and special offers. We’ll also automatically sign you up to their Katies Style program when you set up an account online. You can sign up right now, or you can start shopping straight away and set your account up when you checkout, whichever suits you best.
I’ve forgotten my password. How do I get a new one?
If you have added all the items you want to the checkout you can click on the ‘Forgot Password’ when you get to Step 1 of the checkout process and follow the prompts to set up a new password. You can also visit the login/register page to set up a new password.
How do I order online?
Simply click on the item you wish to buy, select the size and colour required and click ‘add to bag’. You can then continue shopping and add additional items to your bag or click ‘Buy Now’. Once you have finished selecting the items you would like to buy, click on the ‘checkout’ button. To purchase a product on the website, you first need to sign up to become a member, which you can do at the checkout. Please note; you will need your credit card, Katies accept Visa, Mastercard, AMEX or PayPal to place your order.
When will I be charged for my order?
If your card is authorised, payment will be taken when the order is placed and you will receive an email confirming that your order has been placed successfully.