Kent Street Cellars Coupon Codes March 2025

Kent Street Cellars accepts VISA, Mastercard, AMEX, UnionPay, Apple Pay, Google Pay and PayPal.

Kent Street Cellars ships within countries provided during checkout.

Free delivery services can apply to urban areas in Australia for orders over $150. Refer to their current Shipping Policy. Delivery of goods can occur between 8 am – 6 pm Monday to Friday (normal business hours). Saturday & Sunday by prior appointment & may incur a delivery fee at the discretion of Kent Street Cellars.

Orders need to be placed by 12 p.m. AEST for same-day delivery to be possible within the Sydney metro area. Orders need to be placed by 1 pm AEST for express next-day delivery to be possible in other Australian metros.

They comply with your rights under Australian Consumer Law. At Kent Street Cellars, they are happy for a return on any stock that does not come as ordered if it is claimed within 7 working days. For all incorrect products, please ensure you provide the name of the business, your name, the date the order was delivered and the transaction number. Allow for 10 working days for all refunds & exchanges to be processed. Orders placed incorrectly and require returns will be charged additional freight and handling costs.

At Kent Street Cellars they aim to ensure that every product you purchase is delivered to you in the best possible condition. For this reason, they do not accept returns on items due to a change of mind, as once products have left their warehouse they do not have the ability to control their handling or storage. They accept that on rare occasions a product may be "faulty" and they are happy to offer a full refund of the purchase price, however, a minimum 3/4 full bottle must be provided to them for assessment prior to a refund being approved. The cost of return shipping in this instance will be covered by Kent Street Cellars.

Kent Street Cellars does everything possible to ensure old and back-vintage wines are of the best provenance and are stored and shipped with the utmost care. However, there is an inherent risk when purchasing aged wine due to factors outside of their control. If you believe an aged wine is faulty, they require evidence of proper storage in addition to the above return criteria. Further assessment of the wine(s), such as chemical analysis and supplier tasting, may be required. If the wine is judged to be of sound quality, the contents will be shipped back to you at your cost. If the wine is deemed faulty, a refund will be provided. This policy is valid for one year from the purchase date.