How to request a refund?
First, you need to obtain a proof of the lower rate, and then email Klook Travel at [email protected]
with your name and booking number. They’ll add double the difference value to your account as Klook Credits, or refund the full price difference direct to your card.
What is Klook Price Guarantee?
Klook Travel will refund double the difference if you find a cheaper price! Klook Travel know that one of the most important things for travellers is getting a fair price and not feeling ripped off. That’s why they constantly monitor their pricing to ensure that you get the best price available online and at your destination. They also make it a point to display honest pricing on all their deals, including all extra charges and taxes so you’ll never have to worry about additional costs.
What are Klook Credits?
Klook Credits are points that are awarded to you and will be accumulated in your Klook Account until expiry. Points are awarded on the actual participated and unrefunded activities purchased from Klook’s platforms, based on the award program at the time of purchase.
What are the payment methods that Klook Travel accept?
Visa, Mastercard, Paypal and American Express.